Webscale Documentation

The documentation contains a deep-dive into the technology and features of the Webscale platform, as well as help with troubleshooting common issues.

Read the step-by-step How-Tos to learn about common tasks you can perform with your Webscale platform.

Check out the FAQ section for answers to commonly asked questions.

News

Magento 1 EOL

Frequently Asked Questions and Patches are now available on the following pages:

Configuring Rate limiting Using Web Controls

We’ve published a new tutorial on how to combine multiple web controls to rate-limit access to your site’s checkout page.

Read more here: Configuring Web Controls for Rate Limiting

Webscale Secure Access

How-tos on the new Webscale Secure Access feature and Multifactor Authentication have been published.


Getting Started

Details on getting started with Webscale

Overview

A brief overview of Webscale products and services

How-Tos

Guides on using the Webscale Control Panel.

FAQ

Frequently Asked Questions

Reference

Reference docs for Webscale

API Reference

API Reference docs for Webscale

Latest Updates

Latest Updates to Docs

 

About Webscale Stratus

About Webscale Stratus - The Stratus Stack | AWS and Stratus | Access for Developers | Backups and Recovery | Email | Environment Types | Limits | TOS and Magento Requirements

Control Panel

Control Panel Menu

Guides

Stratus Specific | General | Optimization | SSH and SFTP | DNS and SSL | Database | Cache and Sessions | Security | Magento 1 | Magento 2

Health Checks

HTTP Monitoring | MySQL Alerts | Cron Alerts | High CPU Alerts | High Swap Memory Usage Alerts | High Load Average Alerts | High IO Volume Alerts

Billing

GA Billing | Credit Card failure | Retrying Payment | Update Credit Card | Cancel Service | Bill Breakdown | Environment Terms | Upgrading and Downgrading

Hosting Support

Support Policy | How to Contact | Customer Accounts | How Migrations Work | Remote MySQL Access | Load Testing | Clearing Browser Cache | Taking Screenshots | Magento Patches | Bulk Email | Changing Account Ownership | Logs | Using MTR | FAQ

Release Notes

Release Notes for STRATUS

Storage

Storage

Last modified October 5, 2020