Clearing Browser Cache

The browser cache is a temporary storage location on a computer for files downloaded by a browser to display websites. Here are the steps to follow if If Webscale STRATUS Support recommends clearing your browser cache.

Some of the files a browser will store are:

  • Images
  • HTML
  • CSS
  • JavaScript
  • Cookies

Sometimes, especially when testing for changes on a store, the browser will display content from its cache storage rather than retrieve a new version of the asset files from the server. In these cases, it may be necessary to clear the browser cache.

If Webscale STRATUS Support recommends clearing your browser cache, refer to these instructions.

Please note that browser are often updated. These instructions may be slightly different as updates occur.

Google Chrome

  1. Click the Menu button just to the right of the website address bar (the vertical ellipsis icon).

  2. Go to More Tools > Clear Browsing Data…

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    Select:

    • Browsing history
    • Download history
    • Cached images and files
    • Cookies and other site data
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  3. Click CLEAR BROWSING DATA

Mozilla Firefox

  1. Click the Menu button just to the right of the website address bar (the horizontal stripes or hamburger icon).

  2. Go to Preferences > Privacy & Security

  3. In Cached Web Content, click Clear Now.

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Mozilla Firefox Quantum

  1. Click the Menu button just to the right of the website address bar.

  2. Go to Library > History > Clear Recent History

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  3. Select the following and click Clear Now.

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Internet Explorer 10 &11

NOTE: it is strongly recommended that Explorer not be used as a browser.

  1. Click the Menu cog icon just to the right of the website address bar.

  2. Go to Internet Options

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  3. Click Delete…

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  4. Select the following and click Delete

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Microsoft Edge

  1. Click the Menu button just to the right of the website address bar.

  2. Go to Settings > Choose What to Clear.

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  3. Select the following and click Clear.

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Safari

  1. Click Safari in the menu.

  2. Go to Preferences…

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  3. Click the Privacy tab.

  4. Click Remove All Website Data.

Opera

  1. Go to the Menu at the top left.

  2. Click Settings.

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  3. Go to Privacy & Security > Clear Browsing Data

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  4. Select the following and click Clear browsing data

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Have questions not answered here? Contact Support to get more help.

Last modified on June 3, 2026