Stratus Magento 1 Guides - Recommended Cookie Settings

Recommended cookie settings for Magento 1 stores.

In Magento 1 under **System->Configuration->Web **then Session Cookie Management you will see a form like this:

cookies

In general, we recommend the following settings –

  • Lifetime at least 86400 (1 day)
  • Path /
  • Cookie domain exactly matches your domain or is .example.com if you are using www in your domain name
  • HTTP Only Yes
  • Cookie Restriction Mode No

The cookie domain can cause problems such as

  • Failed customer logins
  • Broken carts (products won’t add)
  • Cart empties on page load
  • Cart empties at checkout
  • Cannot log into the Magento backend/admin

Because of this, you may need to try various cookie domain settings depending on your exact site URL. For example, a sub-domain typically requires the cookie domain to match the sub-domain i.e. mysite.example.com exactly

If this is set to yes, users visiting with cookies disabled will be redirected to the /enable-cookies page your Magento install.

Have questions not answered here? Contact Support to get more help.

Last modified on June 3, 2026